help us stay dope.
We’re not into rules, but please honor these few to keep this space dope..
Late Cancel/No-show policy. We are a boutique yoga studio and space is at a premium. Classes often go on a waitlist. To make sure everyone has a fair chance to flow with us, we must insist that you cancel classes at least 8 hours before class begins. This way, those on the waitlist have a fighting chance to receive notification and make it to class. No-shows disrupt classes by throwing the class off schedule; as instructors will wait on you to arrive if you are booked for a class. As a small local business, late-cancels and no-shows also have a negative financial impact on our studio. And so, if you late-cancel less than 8 hours before class begins, you will be charged a late cancel fee of $12. The no-show fee per booked class is $18. Unfortunately, we cannot accept cancellations via text or social media. All cancellations must be made via the Mindbody app so the software can affectively manage the waitlist.
There is a 120 day no-cancellation policy for all autopay memberships, 180 days if the membership was purchased at a reduced rate while on sale. Early cancellation of autopay memberships will result in a $150 early cancellation fee. Unfortunately, there are no exceptions to this policy. You may, however, pause your membership free of charge for up to 90 days per 12 month period. Pauses do not count towards the initial no-cancellation time period.
Please remove your shoes upon entering the studio. When you enter, you’re stepping into the space where we flow and we are very committed to keeping the floor clean and hygienic. There are cubbies in the lounge for your belongings and shoes.
We value everyone’s time and schedules, so please arrive at least 10 minutes before class. Class will always start and end ON TIME at EYL. If you arrive late, you may find a locked door.
At EYL, we offer a self-guided Savasana post practice. A self-guided Savasana gives you the opportunity to take the rest you need in the time you want. When you exit the yoga space please do so quietly so others may continue to rest undisturbed. If you need to exit the studio early, please let the instructor know before class begins so they may secure the studio behind you with minimal disruption to the class.
Please return all black lululemon sweat towels and white Savasana towels to EYL after class by placing them in the hamper in the lounge.
If you rent a mat, spray it, wipe it down and leave it in the yoga space to dry. Your instructor will put it away for you.
Refund Policy: No refunds allowed on any purchase including scheduled classes, workshops, retreats, merchandise, or teacher trainings. There are no refunds on unused classes, workshops, retreats, or teacher trainings. Drop-in classes that are purchased may be cancelled and reused IF cancelled more than 8 hours before the start of the cancelled class. Purchase of an annual, 6 month, or monthly membership does not guarantee the purchaser space in any given class. Members must still sign up for classes in a timely manner to be allowed admittance.